4.9
Out of5 Stars
Overall rating of 139 reviews.
Read our reviews showcasing our customer's experience with our company, outlining our commitment to service and a happy customer. We are dedicated to customer feedback and reviews to listen to our customers and provide the best service possible.
We appreciate our customers taking the time to share their experiences and look forward to working with you.
Camerom Amos - December 30, 2024
Very nice facility. Friendly staff.
Linda Haynes - December 21, 2024
This storage facility is heads above the one I just moved my things from. It is neat and clean and very well run. They even provided a truck for me to use to move free of charge. Their prices are much more reasonable and affordable. The manager was super knowledgeable and very helpful. Overall this was a very excellent experience for me and I rate them as excellent in all categories.
Jenna Stringham - October 1, 2024
The gentleman who helped me was extremely helpful and kind. The service was amazing as well, I was in and out of there within 15 minutes and it was very inexpensive. Highly recommend
Kathy Meyers - September 30, 2024
We signed up with Sherlock as soon as their Duvall location opened up. The storage facility is clean and very monitored with cameras and key codes for the elevators. Payment is easy online and our move out was easy as well. We highly recommend Sherlock!
Cyndi Strohmier - September 15, 2024
Sherlock storage. Was very clean, easy to park & access my storage. Thank you for being so convenient
Trinity Campbell - August 18, 2024
Sherlock Self Storage is great! The staff is super attentive to email and anything you might need. They also have nice carts to bring your stuff in and out as well as a nice moving truck available. 5 stars!
Teresa Polk - August 10, 2024
We rented 2 large units to help us sell/move/buy/move. The staff was helpful with my many questions before hand, and when I was all done. The units were very clean and well lit. I had a good sense of security seeing cameras around and the excellent lighting.
Bonnie Riley - July 28, 2024
We've used several storage places in the past, this has been the easiest, cleanest, most convenient place we've used. I would highly recommend!
Jill Giuliani - July 1, 2024
Sherlock storage has been excellent to work with. They are helpful, patient and solution oriented. They really help you to get what you need done. Also, the facility is beautiful and easy to use. Convient location. Highly recommend.
Lane Schafer - June 10, 2024
Super easy move in, great building, easy access for big trucks, free use of box van for a full 24 hour period as a move-in perk, climate controlled storage, great carts, big elevators...very well thought out. Even the supplies that you can get from the office are fairly priced.
Sarah Barratt - May 24, 2024
Clean site, friendly and courteous employee's. Highly recommend.
Jan Hlavaty-LaPosa - April 29, 2024
We have used the Duvall Sherlock Self Storage for a couple of years and been very happy. We had two units, but finally moved out of the smaller of the two. We are working on getting out of the very large one over the next couple of months. At one point my credit card was compromised and replaced. I didn't even think about my auto pay for the storage units. Tom was nice enough to track me down rather than locking the unit and just charging me a late fee.
Aidan Miller - February 24, 2024
Wonderful experience with this storage facility. The staff is very helpful and extremely friendly. The facility is very secure. Highly recommend.
Sophia K. Jordan Mowery - December 18, 2023
Great location, well maintained, friendly staff. Office hours are limited, but access is still good.
Wangui Gachuhi - December 16, 2023
Warmly received by Tom, very kind & professional. The units are clean and in good shape. Process was seamless
Sherry Parker - October 12, 2023
Very helpful and friendly staff. Clean facilities.
Mathew Van Kirk - October 11, 2023
Great service and staff. Very convenient and very clean and very secure. Great facility very well maintained .
David Mackintosh - August 30, 2023
Five stars. Top quality facility including solid and clean storage units, convenient elevators, well maintained platform & utility hand trucks and reliable security. We even enjoyed the music piped throughout the building. Helpful, courteous and generous staff.
Marissa - August 7, 2023
Rented our unit this last Saturday. Alex helped us get all set up to move in and was super kind, helpful, and personable :) The lobby and unit was exceptionally nice and clean compared to other places we have used . Very happy so far with our experience :)
Denise Vangel - August 1, 2023
Sherlock Self Storage has been excellent. We kept a unit there for several years. It's always clean and well maintained. Tom, the front desk person, is professional and knowledgeable. We have really appreciated the quality of this business.
Sharon Van Osdol - July 5, 2023
Fast, easy, and just what we needed!
Randy Garl - June 19, 2023
Duvall branch of Sherlock Storage was so very helpful, friendly and accommodating today! We had a huge trailer to unload and they moved vehicles to make it fast and easy for us. The facility is clean and secure and check in was quick.
Joanna Marshall - May 31, 2023
I reserved a unit, and it happen to be free earlier, so I went down into the store and booked it all. Tom was very very helpful, clear and made the process easy to follow. Highly recommend this storage facility.
Kristen Federico - May 20, 2023
Met with Tom yesterday to discuss storage options and he was great! Showed me several storage units and helped me choose the best one for my stuff. This facility is clean, dry, and easy for customers to access their belongings. I would highly recommend.
Alex Lowell - May 9, 2023
I loved my experience with Sherlock Storage. Great easy access location, very friendly staff. Tom always went above and beyond in person and on the phone. We will use them again in the future when the need comes.
Molly Keene - May 9, 2023
Clean facility, affordable rates, and great service. Excellent experience.
Bob Palmer - April 30, 2023
The folks at Sherlock (Tom in particular) have been great to work with. If you need storage, they are a great choice.
Steve Miller - April 23, 2023
Clean and modern. Good security. Temperature controlled. Rental truck on site. Great tunes play throughout. The manager Tom is a great guy - always helpful.
R Flynn - April 22, 2023
A very nice, very clean newer facility with excellent security measures in place. It is very competitive with other Snoqualmie Valley storage facilities that are clearly less in terms of quality. I was also very impressed with Tom who is very competent, professional and works very hard to provide an informed and fully oriented experience.
Josh G. - March 19, 2023
Tom was great! He showed us around the property and helped us pick a unit that fit our needs. Sherlock Storage is safe, clean and a great value. As a bonus, we got to use their moving truck for a day and it was a big help!
Steven Lynch - March 11, 2023
I want to let you know how much I appreciated Toms help with switching units. He was super professional and made the transaction seamless. I would recommend Sherlock Storage in Duvall because of Toms great attitude and friendly demeanor. He was awesome today! Steven
Dawn Hackett - March 7, 2023
So friendly and helpful. I have used storage facilities over the years but none have been so clean, and friendly. Great place to trust with my valuables
Monica Tine - February 8, 2023
Great experience. Beautiful storage facility, very secure and reasonably priced. Exceptional staff especially Tom
Carla Geraghty - February 3, 2023
Very nice, clean secure facility. Best of all everyone who works there is so nice, helpful and inviting. Highly recommended.
Joseph Heath - January 4, 2023
Ella was amazing at the Duvall location. I would highly recommend.
Brie Regalia - January 2, 2023
Excellent service and secure building
Rebecca Chaffee - December 22, 2022
Bright, clean, secure, amazing staff. Great experience overall.
Kelly Figueroa - December 11, 2022
This storage facility is very clean and the staff extremely helpful. I would use them again!
James Betzer - December 2, 2022
Lindsey & Tom are great to deal with. Clean facility! Ask about the electronic circle thing - so you never have to enter a code again! Worth the $.
Stella Solbrig - October 24, 2022
Facility is very clean and safe. Everything is in very good working order. Staff is very helpful and friendly. Whole experience couldn't have been better. Recommend this service to all.
Chris Jaime Middleton - October 7, 2022
Sherlock Storage is a fantastic facility! I felt safe and secure inside with the locked doors and elevators. They provide flatbed dolly’s to transport large amounts of your things to and from the storage unit. The hallways are wide enough to get there dolly’s through. They have a nice public restroom and even provide water for their customers. One more thing that I loved about their services is that they allow you to use their 15’ moving truck at no cost for the first 50 miles. Great job Sherlock!
Jessica - September 27, 2022
Perfect move in process! Thanks for being great at moving me right in and being good at customer communications. My move out was simple and smooth. Thanks to Tom and Alex for always taking my payment over the phone. And for offering added help as needed. You guys are all great.
Elizabeth Kohl - September 20, 2022
We have been storing our "stuff" here for the last two years. There have been no rodents, bugs, or mold issues. It is climate controlled which we wanted for some of our items. The staff (Tom IN particular) have been, responsive, pleasant and professional.
Sam Young - September 2, 2022
Very friendly staff! Facility is very clean and heated.
Ryan Wyrick - August 29, 2022
Not having much to compare to what I can say is that this facility is very nice, very easily accessed and staff is amazing especially Tom, he needs a raise. It's really hot out, thanks for the water. Absolutely recommend this facility, elevators are quick there's always carts to use and I can't say a bad thing about it right now.
Andrew Rafferty - July 26, 2022
Absolutely wonderful experience! The front desk lady is awesome!
Sheila Kingsbury - July 21, 2022
The kindness, ease and organization that made things go so smoothly we’re very much appreciated. Also the facilities were so clean and everything feels roomy and well thought out.
Heather Flaxman - July 5, 2022
Such a fantastic resource and brilliantly located. Can't praise Tom and Lindsey enough - helpful, informative and extremely friendly. The facilities are first class - clean, safe and designed to make the moving process as easy as possible. Having looked at storage alternatives, Sherlock can't be matched in my opinion. Thank you!
Mark A - July 5, 2022
Convenient location right in town but a tad pricey. Very clean. Wish they had 24hrs or at least until midnight but I know most places don’t do that.
Sara Baquero-Garcia - June 26, 2022
So far we are very happy with their service, the facility and the unit. The staff has been super helpful and the whole building is well kept and pleasant to visit. They even have great music playing that helps you pass the time when you have to be there for a while. Recommend for sure.
Lance Logan - June 13, 2022
Friendly staff, clean and secure facility, staffed office 7 days a week, restrooms, great specials, moving supplies fairly priced...our first visit at Sherlock storage went very well. We're happy to have found them. UPDATE: We just rented a second space. With each space rental, you get to use the Sherlock box truck for a day. This is a great bonus. We're really happy with this place. UPDATE: I cut myself while unloading. It started bleeding pretty good so I went to the office and Tom doctored me up. My point in posting is that it was really nice to have a staffed office only a few feet away with someone just waiting to help.
Troy DeJulio - June 13, 2022
Hassle free, got my unit quickly with no snags. Definitely a good experience!
Glenda Zambrano - June 2, 2022
I am very happy with the service I received ! The gentleman that helped me was so nice and helped get a close unit because of my disabilities ! Also the price is great considering the amenities including the use of a truck for free !
Sarah Kulchin - April 29, 2022
Very nice, clean, and new facility. The staff was super helpful and kind. Would recommend!
Bob Ritchie - April 21, 2022
Lindsey Betts provides a truly wonder experience. Her knowledge, business demeanor, and delightful personality makes it a wonderful experience at Sherlock Self Storage. People enhance the business experience!
Erin Koeppen - March 30, 2022
Sherlock staff is friendly, helpful and accommodating. Storage facility is clean and easy to access.
Lynda Moynihan - March 4, 2022
We rented a unit for storage while in the process of moving from one location to another. The staff was helpful, friendly and went beyond in kindness in helping us find the correct size unit. We found Sherlock to be clean, safe, protective, well lit, and convenient. We would recommend Sherlock Self Storage to anyone who is in need of storage.
Predrag Nikolik - February 20, 2022
Best storage place
Caroline H - February 8, 2022
Tom was so extremely helpful! Getting set up is super easy, contract is through DocuSign. Facility is really clean. I would highly recommend to friends and family.
Sean molloy - February 8, 2022
I was only moving stuff there for a client but the facility seems nice and clean barely knew they have music playing so it's not dead silent which was nice I didn't get to interact with the people working there so I can't say anything about them but on all seems like a decent facility
Michelle Goans - February 3, 2022
Best customer service in 10 years renting a storage unit, very pleased with this company and staffing, Tom is so knowledgeable and helpful!
Alexis Rios - January 30, 2022
Great location and facilities, easy access, great personnel (friendly and helpful). Nice music inside, excellent overall. Thanks UPDATE: Keep increasing the price all the time, might consider other options soon.
High Rock Honey - December 29, 2021
Great staff, awesome place, very secure, clean, and easy to get to when moving stuff in or out. I'm proud to keep my stuff there. Feels Very secure.
Dan Young - December 22, 2021
The staff, especially Tom, at Sherlock Self Storage in Duvall was very helpful in getting set up with a space. An extra bonus was the truck that is available to renters at Sherlock Self Storage, that really made it easy to get stuff out of our garage and into storage in the same day.
Starlene Price - December 9, 2021
Staff & owner very friendly & outgoing.
Kyle Siskar - November 30, 2021
Incredible facility and very friendly staff!
Erik Gassler - November 4, 2021
Very friendly service. Clean units with easy access. I loved that I was able to start with a smaller unit and as I needed more room it was easy to migrate to a larger unit. The touchless entry option added during my time using a unit was a nice upgrade that I appreciated. Overall I'm very happy with the service and friendliness of the staff and the cleanliness of the facilities. I'd definitely recommend to anyone needing storage in or around Duvall.
Alex Rios - October 28, 2021
Great place and facilities
Jody Velasco - October 24, 2021
Super great team out here! Very helpful and just really friendly. Highly recommend them! Thanks everyone for making a hard day a little easier.
My 4pups - October 9, 2021
Stellar customer service. Lindsey is awesome.
John & Cindy Scott - October 4, 2021
Rented a second unit this weekend, so far so good, they are great to work with.
Philip Yaklich - October 1, 2021
Great facility in Duvall...always clean, always available, great above and beyond Covid protocols. Lindsey, at front desk ALWAYS AMAZING. The facility simply great, had some cash flow issues for business and Sherlock recognized and worked with us. Always with respect.
Kevin Slover - September 27, 2021
I needed a storage unit on short notice and Sherlock was closest to me so I went on line and they had a special going; 50% discount for 2 months, so I signed up on line. I had to sign the lease in the office but the process was pretty painless. The facility is the nicest self-storage facility I’ve ever seen. Two large lifts, smooth concrete floors, heavy duty moving carts are available to use, air conditioned, music throughout the facility, and brightly lit. The only nit is the size of the parking and unloading area. I’ve got an Expedition with a 14’ trailer and it’s a bit tight to back in. Box trucks are much easier to maneuver so this is a better choice to use. I’m very impressed with the facility, and even turning left out of the driveway across traffic is a breeze.
Robert Thomson - September 14, 2021
Great location with helpful staff!! What's not to love?
Marcus Smith - August 12, 2021
Clean efficient storage facility.
Mark Schuldt - August 7, 2021
Tom at the Duvall location was very friendly and helpful. The check in process was fast and easy. This is a great storage option.
Shawn Martin-Truesdell - August 1, 2021
Friendly and helpful service, convenient location, and in the six months we were renting we never had any trouble with access. And they have a truck you can use for loading/unloading, which is a super value.
Cristina Cortez - June 28, 2021
The staff at Sherlock were very helpful and easy to work with. The facility is very clean and well maintained.
jayme butenschoen - June 21, 2021
Friendly staff. Great value. New and clean facility. Safe and secure.
Joseph Connell - June 8, 2021
Upon setup of account and storage room, there are some small issues to share: 1. Get rid of the spinning computer monitors, or put a "semi-circular cage" behind it so that you don't spill your new customers' $7 mocha frappe. 2. The timing on the keypad entry into the elevator needs to be lengthened to allow a user to enter the code, move his cart into the elevator, move around it, and hit his floor number. That is frustrating and potentially a bit unsafe. 3. On day 1 of my lease of the storage room, both elevators appeared to be functional during contract signing. But by 7:30 one of them was out of service. I'll be critical if this elevator is down for multiple days or weeks. 4. The facility is clean and well maintained. Please keep it that way.
Alan Stuart - May 24, 2021
The staff are very helpful and friendly, especially Tom and Lindsey (sp?) in Duvall. I was able to use their truck to move my furniture which saved me money. The facility is spotless and climate controlled. My only minor complaint is the units are accessible from 6 am to 9 pm. It would be great if the evening hours could be extended past 9 pm, but I understand someone has to be on call in the evenings which would increase the costs.
Dmitrii Manchurak - May 14, 2021
An awesome service, great pricing, good security, they even have a WiFi!
Thomas Stella - May 5, 2021
Great experience. Tom was extremely helpful with the whole renting process and very personable. The facility is very clean and well maintained. Hate that I need to use a storage facility but have peace of mind with Sherlock self storage and Tom and the staff.
Paul Anderle - May 5, 2021
Let me just say this is a very clean facility and the gentleman in the office was extremely friendly and helpful. I would highly recommend this both family and friends. The missing star would b e do to the parking area.
Mackenzie Beckham - May 3, 2021
We came by on Saturday looking to get a storage unit that fit the measurements we took as merging households leaves a lot of extra furniture and belongings. Tom was very attentive, nice, knowledgeable, and quick to let us know what benefits we receive with working with Sherlock Self Storage. They are quite fairly priced and when you first open a storage account with them you can use a moving truck they provide. That opened up so much time for us to move. I can't wait to continue using their excellent services and secure location.
KENT VANDERWEIDE - April 19, 2021
Great experience at Sherlock Self Storage-Duvall. Tom is such a helpful guy- He made the whole space-rental process super simple for us. We only needed some storage for a couple of months, but he treated us like royalty.
Jordan Hoffman - April 8, 2021
Excellent people service, clean, accessible, good carts and bins. Will purchase another space if we need it.
Janna N - April 7, 2021
Tom made everything so easy and fast. Great experience, would definitely refer.
sheri sweeney - April 6, 2021
Very clean, great cusomer service. Affordable.
Alisa Oliver - March 27, 2021
Excellent customer service! Clean and well maintained facility. Secure access. Overall we have been very pleased with our experience.
Kyle Garman - March 7, 2021
The staff was very friendly and helpful throughout the whole process. The facility was also very clean and modern. It helps to know my belongings are in a safe place.
kimberly lakin - February 25, 2021
Very clean, nice people and I felt very safe within the storage facility.
Shelly Schreeder - February 21, 2021
Very clean and secure wonderful staff
Jennifer - February 1, 2021
The facility is new, clean and secure, even has an overhang for load/unload to protect your belongings from the weather. Tom could not have been more helpful and informative. Sherlock is lucky to have such a dedicated employee. He was very professional, was informative and patient with all of my questions, and showed us a lot of differently sized lockers and locations.
Mark Stacy - January 31, 2021
Super clean. Super friendly. This place is great
Gettin It NoYah - January 12, 2021
Good storage facility I’ve had my unit with them for a year and have no complaints. Recommend to anyone needing storage space.
Justin Wendlandt - December 7, 2020
We had a wonderful experience getting setup with a storage room. The individual there was very knowledgeable of the storage units and found us one that was the perfect size for what we were planning on storing.
Mark McClain - November 1, 2020
Sherlock has some good deals right now and I am looking forward to moving into my two units at the Duvall facility this week!!
Marlee S. - June 10, 2023
Tom, the assistant manager was fantastic! He went above and beyond to make sure that I understood everything. He made the entire process very easy. Would definitely recommend Sherlock self storage to everyone I know. It’s also extremely clean and neat, easy to access, and feels very safe.
Dan A. - May 3, 2021
Superb costumer service! Tom he's a very wonderful guy!