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Bothell Woodinville Duvall
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Reviews - Woodinville


Out of
5 Stars
Overall rating of 689 reviews.
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Read our reviews showcasing our customer's experience with our company, outlining our commitment to service and a happy customer. We are dedicated to customer feedback and reviews to listen to our customers and provide the best service possible.

We appreciate our customers taking the time to share their experiences and look forward to working with you.

Jenna Gould - November 18, 2021

I have to say, I am thoroughly impressed with my experience at Sherlock Self Storage of Woodinville. Jim provided the best customer experience and went above and beyond to make sure we had our storage unit locked in and ready to go. He was very kind, thoughtful and made the process very smooth and simple. His communication was top notch and all details were walked through. I highly recommend!

Sharon Mauch - September 25, 2021

The staff is always pleasant and helpful. Communication is good when invoices are ready or when changes occur. Units are easily accessible. Would definitely recommend!

Nate Lyons - September 22, 2021

Made the mistake of being inside the gate a few minutes after 10:00 when they close and couldn't get out for over an hour and 40 minutes. What kind of place holds you hostage for that long for losing track of time. Ridiculous that there isn't a way for someone to let you out remotely. Instead the security company said they have someone coming from Tacoma and won't be there for an hour and a half. very mad considering I have to be up by 4:30 in the morning.

Dan Kiley - August 26, 2021

Very clean and secure facilities. Very prompt responses from ownership

Mike Bailey - August 20, 2021

The staff at the Woodinville Sherlock Self Storage were very helpful and supportive in our transition from Woodinville to Arizona. Our plans changed a few times and we weren't sure how it would all turn out. They supported us the whole way and made the move much less challenging. We really appreciated it!

Krystal Lillehaug - June 23, 2021

Best storage place I've ever had. The staff is so great and helpful. They're very accommodating

Dr. Hanna Ekstrom - March 13, 2021

Jim and the team at Sherlock Storage in Woodinville are amazing! They made our move in so easy, even providing a free rental truck for our move in! The space is perfect, with easy on-off access from 520 and spotless units, and their rates really reasonable. I highly recommend storing your stuff here!

Karl Krauskopf - February 28, 2021

We had a great experience with this storage company. Easy to work with, very friendly. We used their moving truck many time during our time with them.

ELMER RODRIGUEZ - January 28, 2021

Sherlock storage is by far the best storage around! Their rates are very reasonable.The place is clean and well run. The management is helpful, polite, and caring. We have been at Sherlock for many years and have always loved this place. They have different sizes of storages and parking for all needs. Perfect location for access to highways and freeways. Great for individuals and businesses.We recommend to everyone!

Derek Washington - December 8, 2020

The efficiency and kindness of the staff allowed me to feel welcomed, and not a burden.

Mannu Vazquez - December 2, 2020

Nice staff nick its a good guy explains everything walks you out to explain how to access to your storage, i got this deal they had and i am really satisfied i would recommend this location to any body.

Darren Marino - December 1, 2020

Affordable and the drive up units made life easy. Thanks

Aaron Moffitt - November 28, 2020

Nice clean unit and friendly managers.

Emily Klever - November 22, 2020

Excellent customer service, clean units and great prices. I especially like their Covid-19 policies- sanitizer, masks, limited customers in the office.

Jo Jo - November 18, 2020

Amazing customer service. They have gone above and beyond for me when I was moving and had a lot of stress. They are flexible with the days of move out and make sure you are happy as a customer. Their truck is a great resource for moving and it's really nice quality. They are also cheaper than Uhaul for needing to rent the truck once you get to use it for free for the first time in the first 30 days. I can't say good enough things about their customer satisfaction.

Drew NoYah - November 2, 2020

I’ve never had any issues with Sherlock self storage in Maltby. Management is very nice and they keep up the facility nicely as well. Unit is good, little pricey but most all storage is these days. Recommend to anyone looking for Self Storage.

Paula Bordenet - October 22, 2020

So easy to work with and they had excellent pricing. I needed a short term rental between selling and buying a new home, and they were so flexible with me and helpful in making the process as easy as possible.

Michele Miller - September 23, 2020

This facility is super clean, the staff responds quickly and are knowledgeable and friendly. Great experience moving in!

blemur11 - August 12, 2020

Had a great experience renting a storage unit from Sherlock for about 6 months. Hassle free, no unforseen charges, just very transparent and good people over there. Also, they have a complimentary truck to move your stuff into your unit. Only good things to say, thanks a lot Jim & associates!

RoccoCristofaroPhoto - August 1, 2020

Very easy access and friendly stuff.

Kristen Frey - July 11, 2020

Great experience with Sherlock. We have used their storage facility twice on two different occasions and have been impressed with their customer service and the facility. Jim was communicative and very helpful!

Vitaliy Yagolnikov - July 1, 2020

Very nice, clean storage place inside and out. Very polite and very helpful staff. Great customer service. Reasonable prices.

Jeffrey Salazar - June 27, 2020

This place is very clean, Jim is great and the units are well kept and bigger than expected. My whole family has storage here. Places for outside RV/cars and truck storage as well.

DAN MIOC - June 20, 2020

This is my very first time to get a storage. I always thought is a hassle. Jim proved me wrong!

Michele Miller - May 26, 2020

This business is super clean, neat, well-managed. Our move-in was simple and everyone we talked to was knowledgeable and friendly. Great experience overall! Glad to be there.

Michele Miller - May 26, 2020

This facility is super clean, the staff responds quickly and are knowledgeable and friendly. Great experience moving in!

Jeanette Dorsey - May 1, 2020

Friendly, personable and very helpful!

Tracy Fields - April 5, 2020

Since their much needed owner/manager change much better place. Nice and courteous as well as helpful, would recommend them to friends.

Joshua Russell - March 4, 2020

Great staff. Very clean and well maintained facility. Free truck makes it a great value.

Denise Uhrich - February 6, 2020

I had a unit for 4 years. My mother moved into my home and we had "movers" move her belongings to the storage unit. Once she passed away it was a logistical (we don't have a truck to move the furniture) and emotional nightmare. We chipped away at giving away, donating or trashing the "stuff". It took us weeks, no months! longer to empty than we anticipated and the staff at Sherlock we so very king and understanding and allowed us to continue to pay the rent but on a pro-rated basis until we were finally finished. That took a great deal of pressure off of my sister, my son and myself. Thank you Sherlock Storage, if I am ever in need of a storage rental I will come to YOU!

dave benjamin - January 31, 2020

This place is very clean, Jim is great and the units are well kept and bigger than expected. My whole family has storage here. Places for outside RV/cars and truck storage as well.

dave benjamin - January 30, 2020

This place is very clean, Jim is great and the units are well kept and bigger than expected. My whole family has storage here. Places for outside RV/cars and truck storage as well.

Daniel Berry - November 18, 2019

I store my drift boat here. Their price was the best in the area and the gent running the office was super friendly and helpful.

Daniel Berry - November 17, 2019

I store my drift boat here. Their price was the best in the area and the gent running the office was super friendly and helpful.

Thomas K. Atwood - November 7, 2019

Very accommodating - I needed an extra unit quickly and I had it in 5 minutes. Great access and staff. Thumbs up.

Thomas K. Atwood - November 7, 2019

Very accommodating - I needed an extra unit quickly and I had it in 5 minutes. Great access and staff. Thumbs up.

Debbie Delahanty - October 5, 2019

Awesome experience. They even offered to let us use their box truck to move in. Lock was sticking and they fixed it within a day.

Gustavo L - October 4, 2019

Recently moved to WA from CA, where we've had storage units for the last 10 years at various locations for our businesses and personal storage needs. So you can say we are 'experienced pack rats'. This has been by far, the most pleasant experience getting a storage unit we can remember. EXCELLENT customer service! Clean facilities. Cameras everywhere for security. Lights on the hallways that work. They even allowed us to try our old 'slide n plug' locks before we determined a new one was needed. And the 3 Months at 50% off offer is simply unbeatable! If this company expands into CA, they'll make a killing. The difference in customer service culture alone would guarantee their success.

Jakob Walker - October 1, 2019

Amazing storage facility. Easy to access right off of 522! We will be using them in the future and recommending anyone we can to them!

Larrie Gates - September 11, 2019

Great employees and communication and always willing to work with you and emails get answered super fast

Dane Kowalick - September 9, 2019

Now I don't know why you would choose a detective for your logo if you were a private storage company, but my pallets and pallets of cocaine have not been ceased yet so I'm not disappointed.

Brianna Hills - September 8, 2019

I used Sherlock Self Storage for about 3 years on and off until recently and had the most amazing experience. My son always had to stop by for a lollipop and to say hi to Jim. Thank you so much for killing all of my spiders for me and helping me move things around throughout the years.

John Sord - August 23, 2019

Over priced

fee ga - July 10, 2019

I called and talked with the manager about a rental unit. He stated that they had a unit that would meet my need so I drove over to take a look. The unit was perfect and the rental process was quick and easy. I moved my stuff in the next day. We rented the unit for a year and had no problems. I felt very safe having out stuff there for that period of time.

Cala Lewis - June 26, 2019

I reserved online and Janine? (I think) called me right away to see if it was correct. It wasn't, on my part, so she fixed it right away. She was very helpful, with meeting my budget and time. Also, got to use the box van for FREE!! Very pleased to know that my belongings will be taken care of since I'm moving out of state....

Laura Yen - May 9, 2019

This is the best storage experience I have had. The people there are friendly and fun, the unit was meticulously clean, and the location is easy access to Hwy 522. A great experience.

Laurie G. - May 4, 2019

I used to have a unit here a couple of years ago. I guess they've changed owners. I have to say the new owners are great! it's clean and safe. the prices are reasonable and the staff us very friendly and helpful. He even gave me a discount and the beat unit. I'm very happy with the service. if you need a storage unit, I highly recommend this Sherlock storage! plus the location is super handy.

Dave Stewart - March 23, 2019

Helped me find a good storage space quickly and took time to walk me through how everything works .

Danielle Woodall - March 17, 2019

We did some research online for storage units prior to picking Sherlock in Woodinville. Sherlock seemed to work best for us. From the first call, to meeting Jim at the front desk. Everyone we dealt with was very friendly and helpful. Nice and secured storage units. No problems at all so far!

Angry Earl - March 9, 2019

Great facility, convenient location, and super friendly staff.

Molly Mallon - February 28, 2019

Very friendly and helpful! The free moving truck the first 30 was an added bonus!

Dee McCowan - February 25, 2019

I really liked this storage unit and facility. It was clean, easy to access, and the folks there were helpful through the process when I began the rental and made it easy finalize when I was done with my unit. The prices were also good.

H Simmons - February 13, 2019

They are by far the best! Not only great rates but the staff is amazing. The property is clean and well maintained. On one of my visits I realized the next day that my lock was still attached to my keys. Evidently I had closed the door to my unit slid the latch and left with the lock. The following day I realized what I had done. Im thinking by now my stuff is long gone. Not a chance. I was so happy to hear that when staff did their regular nightly ground check they noticed the lock was missing and were able to secure my unit by putting a lock on it until I could return with my own. That to me was huge! I know my things are always safe and I dont have to worry. Thank you so much!

Bonnie Craig - February 11, 2019

Great place to store your items, weather moving or just need a place to store your things. Easy access, heated units available. Great rates, nice specials

Kevin and Amy Thompson - January 29, 2019

Wonderful management!

Tanya Nazariya - January 21, 2019

I have been using Sherlock Self Storage for Close to a year now. I have about 7 units with them!! Jim is so wonderful, caring and friendly. He goes above and beyond to make sure you get the space you need and the best customer service. He has even met people out there for me when I was in a pinch and has helped me unload my truck a couple times. Things he most certainly isn't required to do. I couldn't be more grateful! They always do their best to get me the best deal possible. I recommend them to anyone who is looking for storage solutions. Their property is clean and well kept and is very secure.

Jack H. - December 28, 2018

I have rented a lot of storage units over the years and this facility is one of the best. The units are clean and reasonable but most of all, the people who run the facility are exceptional. Kind, helpful, flexible when possible. I highly recommend this location.

E Evans - December 13, 2018

Friendly staff, I had no problems whatsoever, and the facilities are clean and well kept.

Filip Hantson - December 11, 2018

Excellent storage place, fantastic personal service (Jim is awesome!) and availability of a box truck is pretty cool! Highly recommended!

Jamie Jamerson Solem - October 2, 2018

Units are very clean and staff is very helpful and not pushy when it comes to use of the free truck or cancellation of units. I had units here years ago while I was in the middle of moving, and needed some again recently. I had hoped to find something this time a bit further South, but after looking all over, I came back here again. I just couldn’t find anything competitive with their rates and service. Highly recommend.

Shannon R - September 27, 2018

Throughout my life, I have had many storage units. Sherlock Storage in Maltby provides better customer service than any other storage facility around. Jim & Jeanie are AWESOME! They are considerate, helpful, caring, professional, and they keep the facility very clean. The security is excellent, with cameras and nightly security patrols. With great move in deals, lower rates than surrounding facilities, and excellent staff, they are definitely the BEST.

Fred Kerr - September 19, 2018

Good place to store stuff

Tom Manolides - September 1, 2018

Great Experience at Sherlock Self Storage at 21601 West Bostian Road , Woodinville,WA. "Jim" The Manager went out of his way to be as helpful as possible. Thanks to Jeanie as well, very professional.

Craig Lutz - August 13, 2018

Large complex storage units available for rent. Easy drive up access to units.

Marianne Casasanta - June 12, 2018

This is an awesome place! Clean and super friendly people!!

Cyrene Probart - June 5, 2018

Very friendly and courteous staff. Felt safe when I was there, very secure and clean. Reasonable prices, would recommend to others!

Cyrene Probart - June 5, 2018

I had never used a storage place before, so I called around, this was close by where I thought I was moving, turned out I moved somewhere else. The prices were reasonable compared to others, it was clean, secure and safe. Staff was always very nice and courteous.

Sean Tornquist - May 29, 2018

My business used Sherlock storage for overflow inventory and equipment use, as many as 4 units simultaneously. The staff was quick to accommodate my requests, which sometimes came without much notice at all. It's easy to navigate large trucks through the aisles, the spaces are clean and free from pests, and its price competitive especially for the east-side resident not afraid to drive 20 minutes to Woodinville. I'd recommend to anybody looking for storage.

Sean Tornquist - May 29, 2018

We used Sherlock in Woodinville for over a year to help with overflow inventories in my business. The access was super quick and easy off 522, the place has locking gates for security and large aisles to navigate big trucks through, and the staff was friendly and quick to accommodate some of my unusual requests (like getting 4 units close to eachother). Overall it's clean and affordable and I'd say you can't find a much better deal for price and location.

Diane Dunning - May 21, 2018

Reasonably priced storage units located in Maltby. Manager and staff are very helpful.

Kelli I. - May 17, 2018

Very happy with our experience here. Good hours, responsive staff.

LEA BAKER - October 31, 2021

Professional, personable, friendly folks gives you assurance your things will be taken care of even though they're in "storage".

JOE FARMER - September 17, 2021

i rented a space there at Sherlock woodinville for more than 20 years, since july 2001. i will miss getting my email receipt every month! :)

LINDA JACKSON - September 1, 2021

Jeannie has been such a help over the past 7 years of having my unit. I have recommended my mother, father in law, family business, brother in law to your facility because I don’t trust anyone else. Thank you for being so great!

Stephen Grasser - August 12, 2021

Excellent service and communication, clean facilities and a reasonable price. Also you are one of the few storage locations that offered all of the requirements needed for my companies policies to utilize for storing company goods.

Jennifer Cumming - July 9, 2021

Jim was SO helpful!! And efficient, it was myself and one other customer and he attended to us both basically at the same time, fast & efficiently. Really great experience!

Kari-lynn Wenciker - June 2, 2021

Thank you for outstanding service!

Debra Silver - April 23, 2021

We had a great experience. It was clean, efficient and cost was better in Woodinville.

Patrick Stone - February 26, 2021

the service was good and clear. professional , easy access to freeway and close to my house. clean and secure. great Jim Raguse was great to deal with. Pat Stone

ANDREW OPS - February 23, 2021

WSS is a great place, I only switched to a bigger unit- I did not leave my affiliation with you. The staff is great and I appreciate that you have an eye on the place to keep the operation clean and safe. Thanks and see you soon. Andrew

Simon Banks - December 14, 2020

Quite good! Jim was very friendly and had ALL the answers to get us set up; he even walked us to the unit and showed us how everything worked.

Michele Miller - September 23, 2020

As I have said before, you all were awesome. i have already left feedback on FB, Yelp and Google. Thank you for making this so easy. Michele Miller

Rocco Cristofaro - August 1, 2020

Great experience.

JUDY BREWER - March 22, 2020

Price of unit should not be so high for clients that have been with you as long as I have. Just to store things should be very minimal.

Chanelle York - July 17, 2019

Your staff was very helpful and kind! We would use them for of our storage needs.

Ho Kei Yip - July 9, 2019

Overall experience with Sherlock was excellent. Staff was always polite and professional. Storage facility was clean and secured.

Peter Hauge - May 20, 2019

Overall the two folks in the office in Bothell are awesome, really helpful in getting me setup to move from an existing unit to a new one. I'm really glad that we're working with Sherlock Self Storage for the stuff we can't fit at home right now!

Tim Quenzer - November 12, 2018

Great managers. Easy to communicate with. Would certainly use again if needed

KELLY LAPINE - October 17, 2018

It was a great experience. Jim was very helpful.

lloyd scott - August 25, 2018

thank you

jeff mccalister - August 22, 2018

great people. was ok with me closing out on short notice. i should have gave them a moveout date but i forgot. my bad .

robert Backus - August 10, 2018

staff was very accomodating, courteous, and helpful.

sue johnson - August 10, 2018

this is a great place for storage and the staff are excellent!

David Starks - August 10, 2018

Sherlock is a little more expensive than some of the other storage options, but the biggest reason I went with Sherlock in Woodinville is because it allowed overnight staging for UPack trailers - which few other storage facilities accommodate.

jeremy thornton - July 20, 2018


michael parrish - June 29, 2018

only reason we are leaving is the price. It has gone up twice. Thank you! Mike and Katie.

Rachel Lowe - June 14, 2018

Overall it was a great experience. It felt very secure and that my stored goods would be in good hands. I will definitely recommend this to any of my friends who ask.

Sabrina Shaw - June 12, 2018

The storage facility was an excellent value for the money. We only moved our vehicle to have it closer to home as your facility was a little further away than we would have liked.

David Shipe - June 1, 2018

Always very helpful

VICKIE SCHIMPF - May 28, 2018

thank you very much


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